Our Process
When you come to US Egress, we don't fit you into a box, we’ll find your need and meet it.
Initial Contact
First step
We need to find out your preferences. Only if we understand your needs and wants, we can start to tailor our offer towards them.
We will ask and listen in order to filter the most important information regarding your project and expectations.
Second Contact
Shortly after the first step we will make a site visit, take measurements and inspect the site.
We will listen closely, consult and discuss options - always tailored towards your preferences.
Preparation
Quotation
You will receive an informative quote covering all discussed options. We will furthermore inform you about timelines. We take pride in our communication and strive to answer all upcoming questions. Additionally we will suggest options for you to consider. We truly believe in our slogan ‘Fair and Square’ and want deliver the best value for your money.
Execution
Process
After agreeing to the quote, we will set together a project start and end. Expect an on-going communication flow, so you are always in the know. Every step on the way will be documented and put into our platform where you will have access to. Our structural engineering service will be involved from the beginning and make the permit drawing (done by us) a breeze. If you have questions or concerns at any time, please let us know immediately, so we can discuss, find the best solution and
resolve them.
Project work start
Expect us to be at your home on time. We respect your time and understand that timelines are there to be held. We will try to
accommodate your wishes while scheduling you in. Our office hours are Monday through Friday, 8am-5pm, our project working hours are regulated by Colorado law (7am - 9pm) and sunlight (to ensure safety for our workers and quality standards).
Final Touches
Clean up & Inspection
Once the project is completed, our team will clean up and leave the site immaculate and takes pictures of the site to document the project. Together with you we inspect the finished project and go over the finished work. We want to make sure everything is completed to our highest quality standards and your expectations are not only met but exceeded.
Your Referral
Our idea is to provide the best possible value and job to our customers. So we get referrals because our customer love how we handled and executed their project. This is also why we ask our happy customers to recommend us to their families, friends, neighbors and colleagues. Fair and square.